Some nice things folks said about me…

  • Farzana S. (Program Design Director | IBM Security)

    I have had the pleasure of working with Joelle, and I can confidently say that she is a true driving force behind every team's success. Her diverse experience across multiple workstreams has given her a unique perspective that enables her to solve problems in creative and innovative ways that exceed our customers' expectations.

    Joelle's leadership in improving our processes across different disciplines is outstanding. She has shown an unwavering commitment to fostering a strong design culture, improving agile methodologies and education, extending design skills through education, and providing strategic leadership. Even during challenging times, Joelle has demonstrated exceptional management skills, leading our team to success.

    Her business outcomes have been nothing short of exceptional, and her growth behaviors are truly impressive. Joelle's skills are exceptional, and she has the potential to lead any design team to greatness. I would highly recommend Joelle for any leadership or design roles.

  • Scott Y. (Strategy Director | IBM Security)

    Joelle is a Senior Designer working for IBM Security Services. At the heart of the organization is a highly complex, multi component platform that services thousands of customers. Advancing the usability and intuitiveness of the experience across the various subsystems leading to quicker execution is core to Joelle’s mission. Within this capacity she fulfills an essential mission to the organization. She has deep expertise and talent in both research and design but a big added bonus is that she also functions as a global team lead, helping to knit the team’s efforts together and mentoring/providing essential guidance to newer UX designers and researchers. Joelle certainly fits as a senior designer but is also ready to formally lead as a Senior Manager or Director of UX research and/or design.

  • Sonia K. (Senior UI/UX | IBM Security)

    Joelle is an exceptional individual, who ticks all the right boxes in terms of skills, engagement and organization of work. Always prepared and professional. Fast-paced and high-performing are definitely phrases that come to mind when I think of her.

    Amongst several different assignments we worked on together at IBM Security Services, I had the opportunity to be a part of a project led by Joelle, when I could observe her organizational and management skills. She kept her hand on a pulse and knew the exact status of the work being done. She seamlessly navigated between all of the team’s tasks and shared descriptive and balanced feedback. Her leadership led to the completion of the project on time and above expectations.

    Joelle is also a great teammate, always eager to help and share her knowledge with less experienced co-workers. She cares about her colleagues succeeding in their work. Her input added value to our teammates’ work and elevated their skillset.

    I have very much enjoyed and benefited from working with Joelle.

  • Tim R. (Associate Director | FINRA)

    I had the opportunity to work closely with Joelle on a small team for almost a year. During that time, Joelle was also working as the solo UX designer on two other projects, as well as working with the senior UX Designer/Researcher to conduct UX research across the company, and creating user research documentation and templates. Joelle was able to juggle all of these responsibilities and still meet all of her commitments, all while never appearing stressed or overwhelmed.

    Joelle has a natural knack for connecting with people, which helps during her interviews and research with external and internal users. This ability to connect with people also made her a great team member on our project. While always being the consummate professional with her work, Joelle also genuinely cares about people, and her calm and friendly demeanor make her a pleasure to work with. Joelle greatly contributed to the cohesiveness of our team.

    I highly recommend Joelle for her knowledge of and experience with UX design and research, her natural ability to connect with people, and her strong and professional work ethic. I hope to have the opportunity to work with her again in the future.

  • Justin E. (Principal Data Analyst | FINRA)

    While working at FINRA, I had the privilege of working alongside a one-of-a-kind UX Designer. Joelle brought a strong work ethic and intuitive design approach that provided an immediate impact on the product team.

    As a UX Designer, she conducted market research and customer surveys to better understand the users to help build user-focused experiences. Moreover, Joelle's ability to not only emphasize with the user but to gain insights utilizing qualitative and quantitative data helped shape our data-focused design approach. She was an exceptional listener, open-minded, and provided more than one design solution which incorporated suggestions within the scope of UX best practices.

    Joelle's leadership and team-oriented work style allowed her to became someone that

    people could rely on to deliver results, and I am confident that these skills will make her a valuable member of any team. I highly recommend Joelle and truly hope that I get the opportunity to work with her in the future!

  • David T. (Data Analyst | TBG)

    Joelle is a visionary UX and Information Architecture professional, who might one day redefine user experience.

    She is always keeping up to date on industry trends. She has a knack for predicting the future of the direction in which trends are going in tech. Her ability to see what the new norms will become, before they happen, is truly uncanny. Joelle is incredibly socially intuitive, and she always seems to know the right thing to say, to a coworker, or to a client.

    In addition to having communication skills that are second to none, she is an excellent collaborator. She is always looking to share her knowledge and work together in order to find the most efficient processes in order to meet or exceed deadlines.

    In her first few months as a User Experience professional, Joelle impressed with her tenacity to rapidly get up to speed and make valuable contributions to her team. Her greatest strength is her adaptability and her ability to absorb copious amounts of information and distill it down to the most important points, which is a rarity in the digital world.

    Joelle is an individual who is such a skilled communicator that she truly does not waste words, every articulation is well placed and impactful. She is a forward thinker, and I'm looking forward to watching Joelle's career bloom.